Web and Software Development, Support, Maintenance and Consultancy Services

Englex is a UK based company with a friendly and professional approach to projects large or small.

Development Services

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Large or Small, Complex or Simple, Detailed or Vague... We can help advise and build the solution for you.

Englex specialist areas include:

• Content Management Systems (Sitecore, Mura, Drupal, Wordpress etc)
• E-Commerce and Payment Gateway Integration (HSBC, Google, Nochex, Paypal, WorldPay...)
• ColdFusion
• Microsoft .Net Technologies
• Sharepoint
• PHP
• HTML, CSS, Javascript
• XML, SOAP, AJAX

Our skills are definitely not limited to the above though. We are experienced in software and web solutions; desktop, mobile and server systems; Microsoft and Linux environments; Shared, virtual, co-located and dedicated server management.

We are available for consultancy, development and contracting. We cater for as many or as few phases of a project's lifecycle as you need, from analysis to design, development to testing.

We can help, whether you are looking for advice to help you get your fresh new concept off the ground; or you need proven developers to implement your designs; or you have a large project and you need that extra contract resource to boost your team.

We also have a number of satisfied partners for whom we provide off-site (not shore!) development to their clients whilst maintaining our partner's branding. As a partner this represents great value to you, being able to concentrate on your day-to-day operations without employing expensive additional full-time technical staff. You can be reassured in the knowledge that you have our wide range of IT skills to call upon when required, and you can trust us to interact with your clients as part of your team when needed.

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Support and Maintenance

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From general updates be it functional or content to SLAs, we have the solution for you.

The most popular of all of our services and with the most amount of white label partners is our Support and Maintenance offering. From system monitoring, web and software support, hosting SLAs to simple upgrades/maintenance on current sites/systems/programs, each of our support and maintenance services are very responsive, professional, friendly and relatively low cost. If you are not the end client and you want us to take over the support, then we will wear your brand and all communication will appear as if it was coming from your company.

Maybe you do not have the available resources to keep your site up to date with content or new technologies, maybe you have the content part covered but need help problem solving, backing up or minor modifications and adjustments... Or you are currently paying someone a yearly salary and they are only being used for a third of the year?

Maybe your company has won a contract to create a new website or system for a client but part of the deal was to support the existing legacy system until the new one is ready.

All of our plans can be on a pay as you go, monthly or annual plan.

Please find below details of what some of our support and maintenance contracts offer and please contact us if you have any questions.

• Systems
  • Websites
  • e-Commerce Shops
  • Content Management Systems
    • CF - Farcry, Shado, Mura
    • PHP - Drupal, Wordpress
    • .NET - Sitecore
    • Custom Built
    • Many more!!!
  • Sharepoint
  • Intranets / Extranets
  • Software
• Upgrades
  • Server technologies
  • Coldfusion
  • php
  • .NET
• Technologies
  • HTML, CSS, Javascript, XML
  • SOAP & Web services
  • AJAX
  • Coldfusion
  • .NET technologies (inc Sharepoint)
  • php
• IT Infrastructure
  • Office 365
  • Windows Servers
  • VMWare & Hyper-V
  • Microsoft Exchange
  • etc...

Our plans are normally built to suit each client and below you can find an example of one of our support and maintenance contracts:

• 10hr Monthly retainer
• Response by maximum next half day (8:30am - 1pm, 1pm - 5:30pm)
• Email and telephone support
• support@"YourComanyName"support.co.uk/.com setup or we can use one of your accounts
• Billing for retainer at the start of the month, additional hours beyond the retainer at the end of the month with a spreadsheet of the support items completed.
• Any individual support items in email or telephone response that will take longer than 2 hours will be confirmed with the client before work starts.
• Emergency call out support.

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Contracting

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Looking for an on site or remote contractor? We may have the solution...

We offer a number of contracting services for when you want dedicated or part-time resource either on site or remote. One member of Englex has been contracting for over 10 years for various clients national and world wide, from small to corporate and government sized organisations.

As you can come to us directly there are no expensive recruitment agency overheads and our fees are in line with the current contracting market for the skills we offer.

Additionally you are welcome to subcontract us out and we will take on your brand, which has proved very popular.

Contracting Services on Offer (on site and remote):

• Coldfusion
  • Coding and development
  • Server Upgrades
  • One on One or Team Training
• Microsoft Sharepoint inc 2007/MOSS/WSS3 and 2003/SPS/WSS2
  • Custom Themes and branding
  • Web Part development
  • Intranet design, implementation, configuration
• X/D/HTML / CSS / Javascript
• XML, SOAP, Web services
• Development Management
• Operational and Project Management
• Business Analysis
• Technical Lead
• Database design and Analysis
• System Design
• Requirements Capture and Technology Advice
• HR - Human Resource Assistance, Management, Advice

Are you a contractor and think you can help us?

If so then please contact us.

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Consultancy

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Clear cut and professional consultancy services to meet your needs...

Englex provide various Consultancy Services to companies small all the way up to corporate and government.

Whether is it wanting to know what the best way forward is or maybe you do not know what ways there are to go and need advising, then we are here to help.

Services include:

• Programme Management
• Project Management
• Business Analysis
• Systems Analysis
• Data Analysis
• Technical Architecture
• Development Management
• Technical Management
• Team Lead

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e-Commerce

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"Show me the money" Mr Cruise once said, and now you can too with Ecommerce solutions from Englex.

From full blown ecommerce solutions, online shops, custom and off the shelf or just Payment Gateway Integration with your current site, Englex offers a wide range of solutions to meet your needs.

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Partnerships

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Together we are stronger...

We offer nearly every one of Englex's services be it Development, Consultancy, Contracting or Support and Maintenance as white label services. What is white label? "A white label product or service is a product or service produced by one company (Englex) that other companies (You) rebrand to make it appear as if they made it."

We also Partner with companies either for strategic reasons or to offer services we cannot provide i.e. SSL Certificates.

White Label offerings

Please find a list below of some of the services we offer on a White Label Agreement, If you have any questions or your requirement is not below then please contact us.

Consultancy

• On site or Remote Consultancy under your brand
• Documentation and Recommendations under your brand for reuse with other clients

Contracting:

• On site or Remote Contracting Services under your brand

Development:

• Documentation and code in your brand
• Client Meetings, requirements capture, full project life cycle
• We require an email account from your domain unless you are happy us using our Englex accounts. Or you want all communication to go through yourself which is also fine.
• You get copied on all outgoing emails from this address unless agreed otherwise
• All communication to your client will be under your brand with no mention of Englex
• We quote for project or by the hour on time and materials basis
• We invoice you, you put on your markup and invoice your client directly

Support and Maintenance:

• We will register a domain support@"yourcompanyname"support.com or .co.uk (providing it is available)
• You get copied on all incoming and outgoing emails from this address
• All communication to your client will be under your brand with no mention of Englex
• We invoice you, you put on your markup and invoice your client directly
• We send you a report each month to back up the invoice
• Various support packages available.

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